Housing benefit changes may prompt return of rent collectors

Nine in 10 housing professionals predict increased arrears under universal credit, requiring landlords to rethink rent collection methods

Housing providers could resort to door-to-door rent collection in an effort to reduce arrears under the government’s new universal credit benefits system, according to a poll of housing professionals.

The simplified new system will see benefit payments rolled into a single universal credit that will be paid to recipients on a monthly basis. But the change is a radical departure for social landlords who normally receive tenants’ housing benefit payments direct from the state.



sourced from the guardian.co.uk