Nine in 10 housing professionals predict increased arrears under universal credit, requiring landlords to rethink rent collection methods
Housing providers could resort to door-to-door rent collection in an effort to reduce arrears under the government’s new universal credit benefits system, according to a poll of housing professionals.
The simplified new system will see benefit payments rolled into a single universal credit that will be paid to recipients on a monthly basis. But the change is a radical departure for social landlords who normally receive tenants’ housing benefit payments direct from the state.
sourced from the guardian.co.uk